Privacy Policy

Effective Date: 06/01/2021

Last Updated: 31/06/2025

Popperoo Pty Ltd (”Popperoo”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal data when you use our website www.popperoo.com.au (”Site”) and our related services.

1. 

What Personal Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, phone number, postal address, and identification documents (if required for verification).
• Payment Information: Billing details, transaction records (handled securely via our payment partners).
• Account Information: Login credentials and preferences if you create an account.
• Usage Data: IP address, browser type, pages visited, device identifiers, and cookies.
• Sensitive Information: Only collected where absolutely necessary and with your consent (e.g., for identity verification or compliance purposes).

2. 

How We Collect Your Information

We collect information in the following ways:

• Directly from you (e.g., when you sign up, make a purchase, or contact us)
• Automatically when you use our website or services
• From third-party service providers (e.g., payment processors, identity verification platforms)

3. 

Why We Collect Your Information

We collect and use personal information to:

• Provide and manage our services
• Process payments and facilitate secure transactions
• Communicate with you, including responding to inquiries
• Improve our products, services, and user experience
• Comply with legal and regulatory obligations (e.g., AML/KYC requirements)
• Prevent fraud and ensure platform security

4. 

Disclosure of Personal Information

We may disclose your personal information to:

• Service providers and contractors (e.g., IT, payment, compliance)
• Regulatory and enforcement agencies if legally required
• Related entities within the Popperoo business group
• Third parties with your consent

Where possible, data is de-identified or anonymised before disclosure.

5. 

Storage and Security

We store personal information securely in Australia and/or with trusted cloud service providers. Measures include:

• Encryption and secure transmission protocols (e.g., SSL)
• Role-based access controls
• Regular security audits and compliance checks

We retain your data only as long as necessary to fulfil legal and operational requirements.

6. 

Cookies and Analytics

Our Site uses cookies and similar tracking technologies to enhance user experience and collect analytics. You can control cookie settings through your browser.

We use tools like Google Analytics and may collect anonymous usage data to monitor performance and engagement.

7. 

Your Rights

You have rights under the Australian Privacy Act to:

• Request access to your personal information
• Correct inaccurate or outdated information
• Withdraw consent where applicable
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us using the details below.

8. 

Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of third-party sites. Please review their privacy policies separately.

9.

Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the “Last Updated” date above.

10. 

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: Hello@popperoo.com.au

Website: www.popperoo.com.au